Privacy Policy

Privacy Policy

Introduction

Welcome to https://plastic-body-part-repair.collision-talk.com (hereafter referred to as “Plastic Body Part Repair,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in accordance with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • PoPIA of South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://plastic-body-part-repair.collision-talk.com.
  2. Any applications, software, or services offered through our platform.
  3. Interactions between users and our digital assets, such as when you visit our websites or use our apps.
  4. Communications initiated by us, including newsletters, emails, phone calls, and text messages (SMS).

Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides our practices when:

  1. You utilize our applications and services as an authorized user.
  2. You visit websites linked to this Privacy Statement.
  3. We communicate with you through various channels, including newsletters, emails, calls, or texts/SMS messages.

Personal Data Collection

We collect a range of personal data to enhance your experience, improve our services, and comply with legal requirements. The types of personal information we gather include:

  1. Account Information: Details related to your user account creation and management, such as usernames, passwords, and profile settings.
  2. Payment Information: Data necessary for processing transactions, including credit/debit card numbers, billing addresses, and payment history.
  3. Financial Information: Personal financial details required for accounting and financial reporting purposes.
  4. Purchase Information: Records of your purchases, order history, and product preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, or advertising IDs.
  6. Location Data: Information about your geographic location when you interact with our services.
  7. Feedback: Your responses to surveys, feedback forms, or product reviews.
  8. Social Media Information: Data from social media platforms when you connect your accounts to our services.
  9. Product Information: Details about products you view, purchase, or interact with on our platform.

We obtain this data through direct user input, automated technologies (like cookies and tracking pixels), and third-party sources who provide us with aggregated or de-identified information.

Cookies

We employ cookies to enhance your experience and gather analytics:

  1. Strictly Necessary Cookies: Essential for navigating our website and using its features. These ensure basic functionalities, such as remembering your login details.
  2. Preference Cookies: Allow us to remember your preferences, like language settings or display options.
  3. Analytics Cookies: Used to collect anonymous data about user behavior, enabling us to improve the performance of our website and services.

Users can exercise control over non-essential cookies through our Cookie Manager, where you can manage or delete specific types of cookies based on your preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. Once these purposes are achieved, we securely delete or anonymize the information in accordance with legal requirements and our data retention policies.

Security Measures

We have implemented robust security measures to protect your personal data:

  1. Encryption: We use encryption protocols to safeguard data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards, ensuring the secure handling of your data.
  3. Access Controls: Our systems have access controls in place to restrict unauthorized personnel from accessing sensitive data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we discover that a child has provided us with personal data, we will take appropriate steps to delete it and notify parents or guardians.

Your Rights

Depending on your location and applicable laws, you have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to rectify inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  • Restriction: The right to restrict processing of your personal data in specific situations.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  • Apples/Complaints: The right to file appeals or complaints with relevant supervisory authorities and seek redress where you believe your privacy rights have been infringed.

To exercise these rights, please contact our Data Privacy Team at the details provided below. We will respond to your requests in accordance with applicable law.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any privacy-related inquiries, including unsubscribe requests, data access, or complaints, please contact us:

We value your trust in our commitment to privacy and data protection.